The AKRON Porcelain & Plastics Company is committed
to achieving 100% customer satisfaction
through
continuous quality and cost improvement.
We strive to build quality into custom-molded products by employing techniques that both identify customer needs and develop a process capable of meeting those needs.
The Voice of the Customer is paramount in
establishing the standards by which AKRON Porcelain &
Plastics manufactures, evaluates, and sells its
products. Our Manufacturing and Quality departments
jointly control the production process from receipt of
raw materials through packaging of finished goods.
Quality Assurance establishes and audits the quality
system to ensure that customer requirements
are met.
Our Sales team works closely with manufacturing and
quality to integrate a cross-functional
approach and
achieve customer satisfaction.