Akron’s Ceramic Quality System

The AKRON Porcelain & Plastics Company is committed to achieving 100% customer satisfaction through continuous quality and cost improvement.

Our Strategy

We strive to build quality into custom-molded products by employing techniques that both identify customer needs and develop a process capable of meeting those needs.

The Voice of the Customer is paramount in establishing the standards by which AKRON Porcelain & Plastics Company manufactures, evaluates, and sells its products. Our Manufacturing and Quality departments jointly control the production process from receipt of raw materials through packaging of finished goods.

Quality Assurance establishes and audits the quality system to ensure that customer requirements are met.

Our Sales team works closely with manufacturing and quality to integrate a cross-functional approach and achieve customer satisfaction.